From the logo to the first order. And beyond.

We are in Città di Castello, in the province of Perugia, in the upper Tiber Valley. We work face to face with companies across the Umbrian and Tuscan Valtiberina, Sansepolcro, San Giustino, Umbertide, Anghiari, and the provinces of Perugia and Arezzo. Everywhere else we work remotely, and an in-person meeting gets arranged when it matters.

No, we do not sell subscriptions whose job is to keep you attached. If you want a maintenance agreement we will write one, but it is your choice and it can end. What remains are the third-party services the product uses, like hosting and the domain, and those are in your name.

Yes, and we care about it, because that is where software lives. You can take a block of hours or call when you need to. Either way the person who answers is the one who wrote the code, not a ticket touring the departments.

Yes, and it loses more orders than people think. We work with Algolia: an index built on your catalogue, results as you type, typos forgiven, synonyms from your industry, filters and ranking you decide. On small catalogues far less is often enough, and we say so.

It depends on how many different pages you need, and on whether the site has to sell. A company site costs less than an e-commerce, and an e-commerce wired to your back office costs more than one standing alone. We give you the number after the first call, in writing, along with what it will cost to keep running over the years.

Yes, both from scratch and on Shopify or a CMS where that makes sense. We take the whole thing: brand, content, product pages, checkout, warehouse and accounting integrations, and the launch. If you also sell on Amazon, eBay or Decathlon, we connect those too.

No, and we would rather say it up front: buying the space and running social accounts is a different trade, and a media partner we work with does it. We do what comes before and after the click: the ad, the page that catches it and the site the AI has to be able to cite.

Almost always. Most systems expose an API or at least an export format: from there we build the sync for products, stock, prices and orders. When there is no API we work with files, less elegant but it holds.

The technical part is usually the short one. The time goes into the data: complete listings, EAN codes, marketplace categories and shipping rules. How long depends on the state of the catalogue: we put it in writing after the first call.

It has to tell you. Everything we hand over has readable logs and an alert when a sync fails or stalls. A connection that dies quietly is the fastest way to sell stock you do not have.